Privacy Statement

This is the Privacy Policy of The Eelamplay provides an online platform that allows video content owners and licensors to offer their video programming to consumers via Producer-branded websites and applications (each set of Producer-branded sites and apps).

Acceptance: By using our service, you agree to the collection, use, and disclosure of your information as set forth in this Privacy Policy. We may modify this Privacy Policy from time to time. Your continued use of our services constitutes your agreement to any updated Privacy Policy on a prospective basis.

Contacting Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]

Collection of Information

We receive and store information about you such as:

  • Information you provide to us: We collect information you provide to us which includes:
  • Your name, email address, payment method(s), telephone number, and other identifiers you might use (such as an in-game name). We collect this information in a number of ways, including when you enter it while using our service, interact with our customer service, or participate in surveys or marketing promotions;
  • Information when you choose to provide ratings, taste preferences, account settings (including preferences set in the "Account" section of our website), or otherwise provide information to us through our service or elsewhere.;
  • Use of Information
  • Fulfil your orders and deliver video programming and other services to you; Provide customer support to you.Analyse how our services are being used; Communicate with you.Verify your eligibility to make purchases and participate in offers.Collect any debts, prevent fraud, and otherwise protect the integrity of our systems.Enforce our legal rights.Perform any functions described at the time of collection. andOtherwise operate our business.

  • Your Choices

    Email and Text Messages. If you no longer want to receive certain communications from us via email or text message, simply access the "Communications Settings" option in the "Account" section of our website and uncheck those items to unsubscribe. Alternatively, click the "unsubscribe" link in the eSmail or reply STOP (or as otherwise instructed) to the text message. Please note that you cannot unsubscribe from service-related correspondence from us, such as messages relating to your account transactions.

    Push Notifications. You can choose to receive mobile push notifications from Eelamplay. On some device operating systems, you will be automatically enrolled in the notifications. If you subsequently decide you no longer wish to receive these notifications, you can use your mobile device's settings functionality to turn them off. We also offer push notifications on certain web browsers. If you agree to receive those notifications and subsequently decide you no longer wish to receive these notifications, you can use your browser’s settings to turn them off.

    Matched Identifier Communications. Some third party sites and apps allow us to reach our users with online promotions about our titles and services by sending a privacy protective identifier to the third party. A privacy protective identifier means we convert the original information (such as an email address or phone number) into a value to keep the original information from being revealed.

    Your Information and Rights

    You can request access to your personal information, or correct or update out-of-date or inaccurate personal information we hold about you. You may also request that we delete personal information that we hold about you.

    When you visit the "Account" portion of our website, you have the ability to access and update a broad range of information about your account, including your contact information, your Eelamplay payment information, and various related information about your account (such as the content you have viewed and rated). You must be signed in to access the "Account" section.

    For other requests, or if you have a question regarding our privacy practises, please contact our Data Protection Officer/Privacy Office at [email protected]


    We use reasonable administrative, logical, physical and managerial measures to safeguard your personal information against loss, theft and unauthorised access, use and modification. These measures are designed to provide a level of security appropriate to the risks of processing your personal information.

    Other Websites, Platforms and Applications

    The Eelamplay service may be provided through and/or utilise features (such as voice controls) operated by third party platforms, or contain links to sites operated by third parties whose policies regarding the handling of information may differ from ours. For example, you may be able to access the Eelamplay service through platforms such as gaming systems, smart TVs, mobile devices, set top boxes and a number of other Internet connected devices. These websites and platforms have separate and independent privacy or data policies, privacy statements, notices and terms of use, which we recommend you read carefully. In addition, you may encounter third party applications that interact with the Eelamplay service.

    Children Privacy

    You must be at least 18 years of age or older to subscribe to the Eelamplay service. Minors may only use the service with the involvement, supervision, and approval of a parent or legal guardian .Eelamplay does not knowingly collect any personal information from individuals under the age of 16. If you are a parent or legal guardian who has discovered that your child has provided personal information.